Orchard Villa, for 13 hours trying to find answers.“Our entire family just felt like it was a war zone over there. We didn’t know what was going on,” Cottrell told Global News. “I called for 13 hours and no one answered.“The phones rang and rang and rang,” she said.“No one telling me what was going on with my dad.
I was desperately trying to talk to him.”Cottrell’s father Manuel Marques, 93, died on April 20 – one of at least 78 who succumbed to COVID-19 at the home.
She remembers him as a “gentle soul” with a bubbly sense of humour, and always concerned about the well-being of his family.Orchard Villa, the nursing and retirement home in Pickering, Ont., experienced one of the worst COVID-19 outbreaks in the country.