Bengaluru, Karnataka, India – Business Wire India: COVID-19 is writing a new world order and gaming businesses are reaping significant benefits as demand for online games increases by 30% during the last three months of lockdown.
With increased demand, businesses are struggling with their manual financial processes to get instant access to customer’s bank account details to transfer rewards and winnings immediately.
A delay in processing payout winnings/ prize money ruins the gaming experience for the user and impacts brand trust. E-commerce companies face a similar struggle for CoD (Cash on Delivery) refunds and rental furniture companies wrestle with handling returns for security deposits to customers as well as insurance companies.