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Stores will be the back-end for online orders: Shashwat Goenka

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We tied up with Uber, Swiggy and Rapido to help us do last-mile fulfilment. That is one strategy I think is here to stay, says Shashwat Goenka, sector head (retail & FMCG), RP-Sanjiv Goenka Group NEW DELHI : Spencer’s and Nature’s Basket, with 200 hypermarkets and supermarkets in the country, are the responsibility of Shashwat Goenka, sector head, retail and FMCG (fast-moving consumer goods) at the RP-Sanjiv Goenka group.

When the lockdown began on 25 March, Spencer’s, which sells packaged and fresh foods, apart from apparel and electronics, swifty put its entire focus on essential items.

Over the course of the lockdown, the retailer forged tie-ups with Flipkart, Uber and Rapido for last-mile delivery of essentials.

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