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Ticketmaster Preparing Refund Plan for Thousands of Postponed Shows

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www.billboard.com

In total, so far, the company has 55,000 events on its platform representing $2 billion in ticket sales for all of 2020. Ticketmaster is finalizing a plan to begin offering refunds for concerts by Billie Eilish, Taylor Swift and artists performing more in more that 18,000 concerts and events that had to be postponed because of the coronavirus pandemic.

Starting May 1, fans who bought tickets for shows that have been postponed will begin receiving emails from Ticketmaster with the concert’s new dates and the option to initiate a refund including the ticket price and all fees.

Fans will have 30 days to request a refund, otherwise their ticket will be good for the rescheduled show. Live Nation will also offer fans an option to receive a 150%

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