Kyiah Nevue and her husband are one of the hundreds of unemployed families unable to access their state unemployment accounts because of a security glitch. “I tried just a few minutes ago and it said I’m locked out and I need more verification,” the mother of four told News 6, “It’s definitely been a challenge.” The Department of Employment Opportunity’s identity verification system is in place to counter an influx in identity theft.
This has delayed access to her account on several occasions. [TRENDING: Tax collector accused of stealing $400k | Land, ahoy: Boat falls onto Fla.
interstate | Gator takes dip in couple’s swimming pool] Nevue estimated the glitch left her without benefits for about 21 weeks.