It's another busy day at the Covid-19 test centre on the Citywest campus in Dublin. Although the swabbing is carried out by HSE staff, when patients arrive for check-in, it's a volunteer they first meet.
John Murray was a member of the Defence Forces for decades. He retired in January 2020 before signing up as a volunteer two months ago. "We're helping the people that are coming into be tested...
putting them at ease. We're front of house, we meet and greet," John explains. They also go over the paperwork to ensure those arriving for their test is in the right place.
John says everyone who pulls up is wearing a face covering but he can see if they're nervous by their eyes. "Every car that comes in has its own story.