Narendra Modi India city Mumbai 2020 Government travelers Coronavirus Narendra Modi India city Mumbai

Airlines decline refund to customers for cancelled tickets, offer rescheduling

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MUMBAI : With the central government extending the lockdown to 3 May and subsequently the suspension of all commercial passenger services also till then, domestic airlines have again decided not to refund the customers in cash for their cancelled flights and instead offer them rescheduling of tickets for a later date without any additional fee.

India had imposed a 21-day lockdown from March 25 to curb the spread of the coronavirus pandemic. Consequently, all domestic and international commercial passenger flights were suspended for this time period.

However, most of the airlines had been taking bookings except national carrier Air India for domestic flights for the period beyond April 14.

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