‘Heart-wrenching’: Families recount deadly COVID-19 outbreak at Ontario nursing home “As a result of the defendants’ failures to adequately and properly plan, prepare and respond to the COVID-19 virus, the virus has run rampant through the Roberta Place Long Term Care Home,” the statement of claim reads.“They failed to rectify a pattern of mismanagement, misallocation of resources and staffing, and repeated violations and cited deficiencies of infection control and prevention requirements.”A COVID-19 outbreak was declared in the facility on Jan.