The success of a case investigation and contact tracing program hinges on a community’s level of participation. For many community members, this may be the first time they’ve engaged with public health personnel.
Jurisdictions will need to communicate clearly with the public to generate an understanding and acceptance of case investigation and contact tracing as an important way to protect friends, family, and community members from future potential infections.
A jurisdiction’s case investigation and contact tracing plan should include a communication strategy that engages community leaders and key public officials.