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Customers face losing thousands as 'bullying' holiday firms demand money for trips

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'Confused' holidaymakers face losing thousands of pounds as firms continue to demand cash for trips that will likely not go ahead, according to reports.

Health Secretary Matt Hancock has warned that people are unlikely to be able to go on foreign breaks this summer, but multiple holiday companies are still reportedly delaying refunds to customers.

And with the Government set to introduce 14-day quarantine rules for passengers entering the country and the likes of RyanAir to restore 40% of its flights from July the situation is "incredibly confusing", said Which?

editor Rory Boland. The consumer magazine chief explained many families who booked summer holidays months ago will be left with "expensive flights they can't take and no way to get

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