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Direct Line rules out automatic car insurance rebates despite saving £60m during lockdown
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Car insurance giant Direct Line has said it's seen the number of claims fall 70% during the coronavirus lockdown, but it won't be issuing automatic rebates to customers.
The drop in claims should save the firm around £60million in payouts, rivals have calculated. But while other insurance providers have said they will hand back money to everyone automatically, Direct Line told Mirror Money it will only do so if people get in contact and explain why they deserve it.
A spokeswoman for Direct Line told Mirror Money: "Our intention is to always do what’s right by our customers and ensure they have good value. "We don’t want to benefit financially from the lockdown period and we’ve introduced a range of support measures to help our customers,
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