ORLANDO, Fla. – Sylvia Mangsen went from salaried Sales Director for the Hampton Inn near Universal Studios to working 12 hours a week, and was then furloughed all in less than a month because of the COVID-19 economic retreat. “That’s a huge difference," she told News 6. “This was back on April 3 and I still haven’t received anything, all the doors are closed for us.” The single mother of three teen triplets, two sons and a special needs daughter, has her hands full.
The 16- year-old boys are participating in their high school’s ROTC program and her daughter participates in volunteer events when she can.
Mangsen contacted News 6 with a confusing mystery that centers on her benefits checks and an incorrect claimant identity number.