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Going cashless? Take it slow

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As more people go contactless to avoid handling cash due to the coronavirus pandemic, a look at how consumers and product developers can make digital payment systems safer for everyone Paramjit Sen just couldn’t make sense of how a scamster had conned him out of ₹50,000.

Three days earlier, he had listed his vehicle for sale on a website for used cars. Someone called him, made an offer, and said he’d make an advance payment.

Sen is tech savvy. He had verified the caller’s phone number and identity on the Truecaller app. So when the caller asked him to accept the payment on his UPI (Unified Payment Interface) app and sent him a link, Sen agreed, and entered his PIN number.

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