WASHINGTON, D.C. -- As social distancing guidelines persist in the U.S., growing numbers of consumers are increasingly turning to virtual, delivery and pickup options for essential goods and services.
Gallup began tracking six of these measures on its probability-based web panel in late March, and the latest April 13-19 update finds Americans reporting more frequent use of each.Among these services, Americans are most likely to report increased use of pickup services now than before the COVID-19 situation.
Thirty-two percent of Americans say they are ordering takeout from a restaurant more often than they used to, and 28% say the same about curbside pickup from retail stores.