Ontario’s patient ombudsman has announced an investigation into the experiences of residents and staff at all long-term care homes in the province where there has been a coronavirus outbreak. “We feel that this investigation will help long-term care homes prepare for future outbreaks of infectious diseases, including COVID-19,” Craig Thompson said in a statement Tuesday morning.
Thompson’s office reported receiving more than 150 complaints about long-term care homes after an appeal in April for safety-related complaints, adding the number of people coming forward is growing. “Our office would like to thank every resident, caregiver and staff person of a long-term care home for having the courage to come forward with their complaints,”