Read our statement on the operation of the COVIDSafe app. The COVIDSafe app has commenced operation and we are confident it is operating as designed.
States with cases of COVID-19 are now able to use it to help find close contacts. Any claims that technical issues are restricting access are not correct.
All States and Territories have signed up for the app as agreed through National Cabinet as part of the tools available to improve contact tracing to stop the spread of the virus.
Each has undertaken training and adopted clear protocols on access of information when a person tests positive. This will supplement the manual tracing which is currently undertaken by the state public health officials.