MUMBAI : Acknowledging that there is a disconnect between lending policies to micro, small and medium enterprises (MSMEs) drafted by senior bank officials, and implementation at the branch level, public sector banks are now offering help to business owners to navigate through periods of stress.
This will help target the government’s MSME loan programme better, experts at Mint’s Pivot or Perish webinar on Thursday said.“In June, we appointed 80 assistant general managers across India who will now be the single point of contact for MSMEs (with the bank).
This is what has been missing," said Challa Sreenivasulu Setty, managing director, State Bank of India. “There has always been a disconnect between senior management and branches.