MUMBAI: If you plan to go shopping after the lockdown is lifted, make sure you have an appointment with your favourite brand retailer.
You may also need to wear your personal protective gear before you enter the showroom. As health reigns on the mind of customers, retailers are cognizant of the fact that footfalls post covid-19 will dwindle.
Nevertheless, they may go the the extra mile, devising ways to woo customers back while complying with norms on hygiene and social distancing. "Shop by appointment probably looks like a reality going forward," said Ajay Kapoor, president-retail, Fab India, adding that retailers will have to work around it and everything they plan to do will have to be knitted well with government guidelines.