With the UK coronavirus lockdown still in full swing, those who can are being asked to work from home. And with the overlying advice being “Stay At Home”, it’s no surprise internet speed has been impacted.
Last week Openreach, which ensures nearly all homes in the UK are connected, announced its suspension of home visits due to on-going issues related to Covid-19.
If you’ve been struggling with slow internet, we have some good news. According to Mark Pocock from website broadbanchoices.co.uk, you have the right to complain if your download speed is far lower than you’ve been promised.
You can even cancel without penalty, if Ofcom agrees that it’s particularly bad. If you’re unhappy, the first thing you should do is contact your provider to