LONDON/NEW YORK : The COVID-19 pandemic will mean holiday-goers will shy away from larger hotels for the foreseeable future in favor of boutiques and home rentals, the CEO of India-based hospitality startup Oyo Hotels and Homes told Reuters.The comments by Ritesh Agarwal underscore the anticipation within the hospitality industry that the coronavirus outbreak will fundamentally change the nature of travel."The hospitality industry will never be the same again, that is absolutely clear," Agarwal said in a video interview."Small hotels are going to be in vogue.
In my view, small is going to be the new big, wherein people will rethink a lot about going back to that 1,000-room hotel versus going to a 40-room niche hotel."Oyo, founded by Agarwal.