Philadelphia Water Dept. extends deadline for unpaid bills. PHILADELPHIA - The Philadelphia Water Department and Water Revenue Bureau will not shut water off due to unpaid bills until April 2021, officials announced Tuesday.The Water Department announced the latest extension because of the ongoing coronavirus hardships.“We’re ensuring people continue to have access to clean water because it is essential to public health.
It is critical that customers who can’t pay their bill use this extended period of shut-off protection to get in touch with us,” stated Philadelphia Water Department Commissioner Randy Hayman.The Water Revenue Bureau is waiving penalties and fees on accounts that are late until further notice.