Bengaluru-based startup Yellow Messenger has announced a $20 million series B round of funding to push adoption of its conversational Artificial Intelligence (AI) platform in a landscape where enterprise-grade chatbots are more in demand than ever before. “Right from the onset of Covid-19, a lot of enterprises were anticipating a disruption in customer and employee engagement.
We saw a spurt in the volume of deals as there was a rush to automate these services. In fact, March was our best month in terms of the business we closed," Raghu Ravinutala, co-founder and chief executive of Yellow Messenger, told Mint.
Lightspeed India Partners led Yellow Messenger’s series A funding round of $4 million less than a year ago. The current $20 million