NEW DELHI : With covid-19 exposing the fragility of over-dependence on manual processes in supply chain operations, organizations heavily dependent on transportation and distribution of goods are now shifting to robotic process automation (RPA).As the lockdown created a stress on manpower ability, the Municipal Corporation of Greater Mumbai switched to an RPA solution developed by UiPath and EY India to generate bulk e-passes for service aggregators supplying essential supplies and services to residents of Mumbai.
This allowed them to reduce time spent by their staff on redundant tasks.According to a recent study by IBM Institute for Business Value, supply chains continue to be plagued by pre-digital processes that are manual and have.