Britain city Columbia, Britain covid-19 bc coronavirus Coronavirus Britain city Columbia, Britain

B.C. customer concerned vacation rental’s refund policy created pressure to travel

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British Columbia imposes province-wide travel restrictions Maegan Scheiber said the cancellation policy at a vacation rental business in Revelstoke left her feeling pressured to travel despite travel restrictions.Scheiber said in early November she booked a Revelstoke vacation for a group of family and friends scheduled for mid-December.However, the province ramped up public health advice, telling people not to travel for non-essential reasons province-wide, and a community COVID-19 cluster was identified in Revelstoke.She decided the responsible thing to do was to cancel their vacation rental booking.“Because our cancellation was too late for their cancellation policy, they told us that we can have credit but we couldn’t have a refund,”.

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