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B.C. man ordered to pay $90,000 after posting negative online reviews

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A B.C. judge has awarded a business $90,000 in a defamation suit against a “disgruntled customer.” Premier Finance Ltd. doing business as Longhouse Specialty Forest Products, Longhouse Forest Products, and Longhouse Cedar, Moila Jenkins and Brian Jenkins, filed a suit against former customer Tyler Ginther after they said his negative reviews adversely affected their business.

Brian Jenkins met Ginther in November 2015, as a Longhouse sales representative who was doing cold calls in the White Rock area.

Ginther was building a house there, the lawsuit states, and he had built several homes over the years. The two men exchanged contact information after discussing cedar soffits and siding and Jenkins recommended hemlock as an economical alternative to cedar for soffits, which protect rafters from the elements.

Jenkins then visited the site on Dec. 16, 2015, with a sample of the hemlock soffit. Ginther then said he wanted cedar siding with a stain that matched the windows and he emailed Moila with his Visa card number and authorized her to charge $7,500 to “get things rolling.” In January, Ginther emailed Jenkins to say he wanted the soffits delivered around the middle of the month and asked for some cedar samples.

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