Besides looking at the network of hospitals of TPAs, you should also look at information like the turn-around-time taken by TPAs in the settlement of your claims; digital enablement of the TPA; and the costs they have negotiated with the hospital I have bought a health insurance policy for my parents.
My mother was recently admitted to the hospital and when I tried to use the insurance cover, I I realized that the third-party administrator (TPA) does not have an extensive network of hospitals.
So I want to change it. I do know that the Insurance Regulatory and Development Authority of India (Irdai) has allowed for switching of TPA.
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