Ritesh Kumar, managing director and chief executive officer of HDFC ERGO General Insurance Co. Ltd joined the company in 2008.
With an experience of about 15 years in the insurance industry, Kumar spearheaded the acquisition of Apollo Munich Health Insurance and formed HDFC ERGO Health Insurance Co.
Ltd. In a conversation with Mint, he talks about the need for standardization in settling covid-19 health insurance claims, the impact of the pandemic on the insurance business and the challenges insurers will have to face once the crisis settles.
Edited excerpts How are you dealing with the covid-19 woes and what could be the possible impact of the pandemic on India’s insurance industry? We have 15 million customers within HDFC ERGO Health and