Britain outbreak information crisis Coronavirus Britain

Concerned benefit claimants contact West Lothian Council for information

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www.dailyrecord.co.uk

West Lothian Council received more than 600 enquiries about Universal Credit in the first week of the Coronavirus emergency mirroring the surge in applications for the benefit across the UK.Staff in West Lothian Council’s Anti-Poverty Service have continued to provide support and advice to members of the public during the  outbreak.There have been changes to working practices because of the impact of the outbreak and the service has adapted its approach to ensure that it is still supporting the most vulnerable members of the local community.A spokesman for the council said: “There has been a considerable increase in demand for its services with staff working to process nearly double the amount of council tax reduction scheme claims and

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