BENGALURU: The covid-19 crisis has prompted software vendors to focus on technologies that are still in demand and explore innovative ways to service their clients.
Research firm IDC said the adoption of big data and artificial intelligence (AI) will increase. However, spending on information technology (IT) globally is expected to shrink by 3-4% by the end of 2020, with severe impact seen on hardware and slowdown in the software and service businesses.
Software vendors such as IBM, SAP Software Solutions and Microsoft Corporation plan to make use of such emerging technologies to become more relevant to their clients.
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