A moratorium which has been preventing home electricity and gas disconnections will be lifted on 1 June. The moratorium, which has been in place since March 2020, was designed to add a layer of protection for customers during Covid-19 restrictions.
The Commission for Regulation of Utilities said it was lifting the moratorium because of an upward trend in debt levels that may develop into a long-term challenge for customers and suppliers.
It said some customers were staying in debt with their suppliers for longer which "stores up the problem" to a later date. CRU Chairperson Aoife MacEvilly said customers were encouraged get in touch with their supplier as early as possible if they are experiencing difficulty in paying bills or wish to