New Delhi: As the hospitality industry fights for survival after suffering huge losses due to COVID-19 last year, hotels are incorporating a combination of cutting-edge technologies to improve customer confidence, and mitigate losses incurred during the pandemic.A study published in November by researchers at Stanford University and Northwestern University, US, stated that reopening of restaurants, gyms and hotels carries the highest risk of further spreading COVID-19.While people who wish to visit hotels and restaurants are concerned about catching the virus, the hospitality industry is infusing new technologies into its operations to safeguard both guests and employees.Technology features originally intended as novelties are becoming.