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Key Information to Collect During a Case Interview
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The purpose of this document is to provide key information that should be covered in the case interview. The goals of the patient interview are to assess the patient’s medical condition, gather information for continued monitoring and support, and obtain the names and location information for contacts who may have been exposed to COVID-19.
In the beginning of the interview, it will be important that the interviewer establish a trust and rapport with the patient, reassure any concerns about confidentiality, and convey the intent to support the patient during the isolation period.
The interviewer should introduce themselves, explain the reason for calling (e.g., laboratory or provider report), explain the interview process, and begin with
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COVID-19
United States
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Cases: 46 252 513
Deaths: 750 423
Recovered: 0
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India
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Cases: 34 321 025
Deaths: 459 652
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Brazil
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