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Services Australia letters requesting means assessments issued incorrectly
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Services Australia may have sent incorrect letters to aged care recipients, nominees and service providers. If you have already provided your income and asset information, you don't need to respond.
Letters asking care recipients to complete an 'Aged care—calculation of your cost of care digital form (SA486)' with an issue date between 11 and 15 May 2020 may be incorrect.
Letters were sent to care recipients, applicable nominees and their home care or residential care service provider. Care recipients who have already provided their income and asset information to Services Australia or to the Department of Veterans’ Affairs do not need to respond to this letter. This issue does not affect payments to providers or a care recipient’s
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