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Pandemic forces companies, govts to adopt automation

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www.livemint.com

NEW DELHI : As the covid-19 driven lockdown keeps people indoors, businesses are looking at automation as a solution to continue day-to-day operations.

In a post on its website, research, consulting and advisory firm Zinnov said there are more than 35 new use cases for robotic process automation (RPA) because of the pandemic.

Companies such as Automation Anywhere and UiPath, both of which work in the RPA space, say they are seeing increased business and interest from existing customers, while also getting new business. “We are not only witnessing an increase in the adoption of automation in real time, but also seeing new use cases developed daily and more organizations and sectors turning towards automation with seriousness and intent,"

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