Family seeks class-action lawsuit against Residence Herron after mother’s death Commissioned by the provincial government, the investigation concludes that authorities at Herron repeatedly failed to address shortcomings noted in prior inspection reports and in a coroner’s report, largely because of high staff turnover and a lack of personnel at the residence.[ Sign up for our Health IQ newsletter for the latest coronavirus updates ]The private facility was placed under government trusteeship after regional health authorities in late March found only three employees on site to care for 133 residents, some of whom were sitting in overflowing diapers and suffering from dehydration.Report author Sylvain Gagnon reserved most of his criticism.