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Rogers moving hundreds of overseas Shaw call centre jobs to Western Canada

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Rogers Communications Inc. announced Monday it will relocate around 300 Shaw call centre jobs based overseas to Canada after completing its $26-billion acquisition of the carrier earlier this month.The positions will be located in B.C., Alberta and Manitoba, where Rogers has pledged to boost the number of “customer-facing” jobs.As part of a set of conditions Ottawa attached to its approval of the merger with Shaw Communications Inc., Rogers must create 3,000 new jobs in Western Canada.All Rogers customer service positions have been based in Canada since 2020, when it announced it transitioned 150 remaining foreign call centre jobs to Ontario, Quebec and New Brunswick.

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