The neighbourhood kirana stores have again gained relevance in the minds of consumers during this period and this will continue in the days post-covid-19, says Dabur India CEO Mohit Malhotra NEW DELHI/BENGALURU : Neighbourhood stores are back in business.
They have made a comeback in the lockdown after appearing to be in terminal decline, at least in the cities, in the face of the onslaught from modern chain stores and online retailers.
Established kirana stores have stepped up their efforts to service customers, delivering items to the doorsteps of people amid a 21-day nationwide lockdown, a convenience that big departmental stores are struggling to provide. “The neighbourhood kirana stores have again gained relevance in the minds of