“So, tonight, we should have been giving out ballot boxes ready for the local election count,” says Diane, a Wigan council employee who usually works in the town hall’s democratic services department.
Instead, she’s helping to coordinate food parcels for the borough’s most vulnerable. Diane is one of the many local government employees whose role has been totally upended by the covid-19 pandemic.
Their usual work has been put on hold. Now they’re helping out on the front line. Alongside a team of volunteers - more than 700 people signed up in the weeks after the lockdown was announced - they are providing a slew of new services as the borough tries to come to terms with the lockdown.