AEG Presents, the live music conglomerate that puts on concerts across the United States in additional to notable festivals including Coachella, has announced it will open a 30-day window for ticketholders to get refunds for shows that have been rescheduled due to COVID-19, The New York Times reports.
The window begins May 1 and will be available only for ticketholders whose shows have been postponed and rescheduled; shows that have yet to be rescheduled are ineligible for refunds at this time.
In the wake of the coronavirus pandemic, would-be concertgoers have become distressed at companies’ lack of enforcement on refund policies for postponed concerts.