The just-in-time culture would not change... But operational realities will always drive what actually happens on the ground MUMBAI : Dealing with the covid-19 pandemic will require a pragmatic mix of well-established practices together with new ones, Partha Datta, president and managing director, FCA India Automobiles Pvt.
Ltd, told Mint for its Pivot or Perish Series. Edited excerpts from the interview: Will covid-19 force automakers like you to completely change your business operations? There are two aspects to this, of which one is the retail experience.
It will see a paradigm shift at least in the short term, which would be over the next few quarters. The dealerships will definitely go more digital.