Care worker Michele Adamson's job has always been vital, looking after elderly and vulnerable people in their own home which allows them to continue living independently.
But self-isolating and shielding means she is now the only person most of her users see - and she witnesses the heartbreaking loneliness that the coronavirus lockdown is causing first hand, every single day.
But she says the critical task at hand and being labelled 'key workers' means people are finally appreciating the difficult and exhausting work carers do.
Speaking to Mirror Online as part of our Frontline Fighters series, she said: "We're no longer just seen as the uneducated. "We've gone from care workers to these people's only contact.