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Here’s my experience of getting a free health check-up

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The health package My first port of call was the mobile app. but it had no mechanism to book an appointment for the check-up.

In fact, it had no mention of a complimentary health check-up. I then decided on the old-fashioned method of calling customer care.

While I was skeptical about explaining the freebie to a customer care representative, I was positively surprised with the response.

The feature was instantly acknowledged and the executive was forthcoming to help book an appointment. What the insurer lacked in technology, they made up with their customer service.

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