the Reformer told how numerous locals had received letters for their appointments after they were scheduled to have taken place.
Locals also complained about phoning to rearrange but being unable to get through.However health chiefs are now confident they will be able to help accommodate everyone who needs the jab, with over 125,000 people in the region having already received it.Dr Mark Russell, Associate Medical Director, Health and Social Care North Lanarkshire, said: “The delivery of this year’s flu vaccination programme hasn’t been without its challenges and we would like to thank the people of Lanarkshire for their patience and understanding while we address these issues.“We have significantly increased the number of call handlers.