With the lockdown still firmly in place, shops and supermarkets are constantly updating their opening times and shopper rules.
Marks and Spencer is no exception, and while its stores are shut for products like clothing and homeware, M&S foodhalls remain open to provide the nation with food essentials.
Because of the changes, shoppers have been asking many questions about the store and its new operating system. M&S has now answered some of the most commonly-asked shopper questions, and has provided up to date information on its returns policy, vulnerable shoppers and sparks points.
M&S has extended its return period for anything bought in stores to 90 days. This applies to items bought online and in-store.
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