New Delhi: The post Covid-19 world will sway shopping behaviour of millions of households as the pandemic pushes shoppers to buy more goods online, stock up on food and groceries, and ensure safety and hygiene practices in their lives.
In a survey conducted by Capgemini Research Institute across 11,000 consumers globally, including India, findings suggest that consumers will seek convenience in the form of online shopping going forward; moreover concerns around health and safety will become paramount as “they will expect safer in-store and last-mile practices".
The Institute that surveyed consumers from April 4–8 noted said that close to half (48%) of global respondents are optimistic about recovery from the current crisis in the next six