BENGALURU : Shopping malls, an intrinsic part of urban India, may take up to a year to return to normalcy, and when they do, they are likely to operate in a very different avatar, say mall owners and retailers.
As businesses gradually open up in a post covid-19 world, shopping malls may well be the last in the line, as discretionary spends are likely to remain low and social distancing becomes the new normal.
A webinar on ‘Malls in a post covid-19 scenario’ on Tuesday hosted by the Retailers Association of India (RAI), focused how the entire retail ecosystem, including multiplexes and restaurants, will need to undergo a complete change in order to bring back consumers once the current crisis is over.