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Many Call Centers, Other Employers Hiring Americans With Disabilities Due To COVID-19 Pandemic’s Effect On Economy.

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The New York Times (4/26, Peiser) reports that the effect of the COVID-19 pandemic on the U.S. economy has led many employers to seek “new workers wherever they can find them,” including “hiring people with disabilities.” Call centers “are fielding more calls from customers inquiring about online orders or seeking refunds or forbearance” due to the pandemic, “but many of the people who would normally answer those calls either can’t get to work or are not equipped to work from home.” According to the Times, “the National Telecommuting Institute, a nonprofit that works with the Social Security Administration to fill telecommuting jobs with people who have disabilities, has been approached by nearly a dozen additional companies seeking workers.

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