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Opinion | Doorstep delivery to widen reach in post covid world

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In her recent Twitter posts, a reporter covering the covid-19 crisis in China, particularly Wuhan, has spoken about consumer behaviour shifts even as the place emerges from a prolonged lockdown.

She pointed out that people are cautious and no one is eating out though restaurants and malls have opened. India is still a couple of weeks away from its lockdown being lifted.

However, from how the experts see it, life in the post-covid-19 world may not be the same. How we shop is set to change. Both supply chain experts and e-commerce pundits are predicting a huge spike in online deliveries for food, groceries and all things essential.

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