It is no longer the reluctant purchase as 32% of respondents in the survey rated it as the most important factor As businesses attempt to tackle the changing environment in the wake of the coronavirus outbreak, software services companies are trying to increase their value through security offerings, technical expertise and ability to deliver outcomes aligned to the business goals, NTT Ltd’s 2020 Global Managed Services Report said.
In fact, 57% of organizations in the report cited security risks as a key challenge of managing IT in-house, the highest among all factors. “With the current covid-19 crisis, we expect to see an increase in respondents citing security risks as a key challenge.