When COVID-19 testing was rolled out to contain the virus’ spread in the Republic of Korea, Seoul’s public transport services fell in line fast.
Facing a huge drop in ridership, new measures needed to be taken to keep the Seoul Metro running safely – not least through frontline transport staff working hard to maintain passengers’ trust in the safety of the metro system, and through procedures to keep those frontline staff themselves safe. Collaborating on staff safety and infrastructure hygiene – to keep city transport running In collaboration with city authorities, guidelines for preventing the spread of the virus were printed and displayed in four main languages (Chinese, English, Japanese and Korean) at metro stations.